Effective November 9, 2026
Symonee.Sells is operated by The Legacy Building Empire LLC. For questions, contact Elicia and her team at symonees.empire@gmail.com or (551) 553-6065.
Information you provide
When you contact us or book an appointment, we collect information you choose to provide, such as your name, email address, phone number, appointment details, messages, and communication preferences. We also keep records of SMS permission and opt-out requests.
How we use information
We use this information to respond to inquiries, coordinate consultations, send appointment confirmations and reminders, provide requested follow-ups, and maintain client and consent records. Please do not send Social Security numbers, payment-card details, medical records, or other sensitive documents by SMS. Request an appropriate secure submission method instead.
Service providers and disclosures
We use service providers, including Acuity Scheduling for booking and GoHighLevel/LeadConnector for client communications. These providers process information as needed to deliver those services. Authorized members of Elicia’s team may access information to assist you. Information may also be disclosed when legally required or reasonably necessary to protect rights and security.
Mobile information and SMS consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from other categories of information sharing. We do not sell, rent, or share SMS opt-in data or consent with third parties or affiliates. Messaging service providers may process the data only as needed to deliver and support our text messages.
You can opt in on our text message preferences form by entering your phone number and selecting the optional, unchecked SMS consent box. We use that consent for non-marketing texts about inquiries, consultation follow-ups, appointment confirmations, reminders, rescheduling, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
Cookies and tracking
Our website and booking providers may process cookies, device/browser information, IP addresses, and technical logs for scheduling, site functionality, security, and service operation. You may manage cookies in your browser; blocking them may affect booking functionality. Our policy pages do not use advertising trackers.
Your choices
SMS participation is optional and is not a condition of purchase or booking. Reply STOP to stop texts or HELP for assistance. You may receive one final opt-out confirmation. To update your contact details, ask about your information, or request deletion, email us. We may retain records needed for legal obligations, security, legitimate recordkeeping, or to honor an opt-out.
Security and retention
We use reasonable measures to protect information and limit team access to business needs. No transmission or storage method is completely secure. Information is retained as reasonably needed for the purposes described here and applicable recordkeeping requirements.
Third-party services
Booking and communication services operate under their own policies as well. Review Squarespace/Acuity’s Privacy Policy and GoHighLevel’s Privacy Policy. This policy site does not contain an advertising tracker or collect form submissions; its hosting provider may process standard technical request information to deliver and secure these pages.
Updates and contact
We may update this policy by publishing a revised version with a new effective date. Contact us using the email or business phone above with privacy questions.
See also our SMS Terms.
Business mailing address: 2460 Lemoine Ave, Suite 407, PMB 1040, Fort Lee, NJ 07024.